Frequently Asked Questions (FAQs)

1. What does Iron Link Distributors sell?

Iron Link Distributors specialises in industrial supplies, including PPE, adhesives, sealants, abrasives, paint & coatings, fibreglass supplies, safety equipment and more! We offer high-quality products from trusted brands, ensuring durability and performance in industrial and trade applications.

2. Do you have a physical store?

No, we are an online-only industrial supply business, allowing us to keep costs low and pass the savings on to our customers.

3. How fast is delivery?

Orders placed before 12 PM are generally dispatched the same day for in stock items.

4. Do you offer bulk pricing or trade discounts?

Yes! We offer competitive bulk pricing and trade discounts for businesses ordering larger quantities. Contact us for a custom quote.

5. What payment options do you accept?

We accept credit/debit cards, PayPal, and direct bank transfers. For approved businesses, we also offer invoicing on agreed terms (14 or 28 days).

6. Do you offer credit accounts?

Yes! Approved businesses can apply for a 30EOM credit account to simplify ordering and payment processes. Reach out to our team for details.

7. Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking link via email.

8. What if I need a product that’s not listed on your website?

We can source industrial supplies beyond our listed products. Let us know what you need, and we’ll find a solution.

9. What is your return policy?

We accept returns on unused, unopened items within 14 days of delivery. Custom orders and hazardous materials may not be eligible for returns. Contact us for return approvals.

10. How can I contact Iron Link Distributors?

You can reach us via:
📞 Phone: (07) 2115 6882
📧 Email: sales@ironlinkdistributors.com.au
🌐 Website: www.ironlinkdistributors.com.au