Refund policy

1. Returns

Iron Link Distributors accepts returns within 14 days of purchase under the following conditions:

• The item must be unused, in its original packaging, and include proof of purchase.
• Custom or special-order items are non-refundable unless they are defective.
• Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.

2. Refunds

• Refunds will be processed after inspection and approval of the returned item.
• The refund will be issued to the original payment method used at the time of purchase.
• Shipping fees are non-refundable, except in cases where the return is due to a defective or incorrect product.

3. Warranty

• Products sold by Iron Link Distributors come with manufacturer warranties, where applicable.
• Warranty claims must be made directly with the manufacturer, unless otherwise specified.
• Damage caused by misuse, neglect, or improper installation is not covered under warranty.

4. Liability and Disclaimers

• Iron Link Distributors is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
• We do not guarantee that our website will be error-free, secure, or continuously available.
• Customers are responsible for ensuring that purchased products are suitable for their intended application.

For any questions regarding returns, refunds, or warranty claims, please contact our customer service team.