Terms of service
1. Introduction
Welcome to Iron Link Distributors. By accessing our website and making a purchase, you agree to comply with the following terms and conditions. These terms govern all transactions conducted through our website.
2. Business Information
Business Name: Iron Link Distributors
Phone Number: (07) 2115 6882
Email: sales@ironlinkdistributors.com.au
Location: Australia
3. Orders and Payment
- All orders are subject to availability and payment confirmation.
- We reserve the right to refuse or cancel any order at our discretion.
- Accepted payment methods include Credit/Debit Cards, Bank Transfers, and approved business invoicing terms.
4. Shipping and Delivery
- Estimated delivery time is 1-3 business days from the time of dispatch.
- Shipping times may vary due to unforeseen circumstances beyond our control.
- Customers must provide accurate shipping information. Iron Link Distributors is not responsible for delays or lost shipments due to incorrect details.
- Additional shipping fees may apply for:
- Dangerous goods, which may require special handling or regulatory compliance.
- Large or heavy orders, where volume, weight, or awkward dimensions impact standard shipping rates.
- Any additional shipping costs will be communicated to the customer before dispatch.
5. Returns & Refunds
- Returns are accepted within 14 days of purchase, provided the item is unused, in its original packaging, and accompanied by proof of purchase.
- Refunds will be issued once the returned item has been inspected and approved.
- Custom or special-order items are non-refundable, except in cases of defects.
- Customers are responsible for return shipping costs, unless the product is faulty or incorrect.
6. Warranty
- Products come with applicable manufacturer warranties.
- Warranty claims must be made directly with the manufacturer, unless specified otherwise.
- Damage due to misuse, neglect, or improper installation is not covered under warranty.
7. Liability and Disclaimers
- Iron Link Distributors is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.
- We do not guarantee that our website will be error-free, secure, or continuously available.
- Customers are responsible for ensuring that products purchased are suitable for their intended application.
8. Privacy Policy
- We collect personal information only as necessary to process orders and provide customer service.
- Personal data is not sold or shared with third parties, except as required by law.
- By using our website, you consent to our data collection practices, as outlined in our Privacy Policy.
9. Governing Law
- These terms and conditions are governed by the laws of Australia.
- Any disputes will be resolved in accordance with Australian legal standards.
10. Amendments
- Iron Link Distributors reserves the right to update these terms and conditions at any time without prior notice.
For any inquiries, please contact us at (07) 2115 6882 or email sales@ironlinkdistributors.com.au.